What happens if I miss my delivery?

Last updated

If you miss a delivery, the courier will usually attempt to redeliver your parcel or leave instructions explaining how to rearrange delivery or collect your order from a local collection point.

As orders are fulfilled directly by our independent brand partners, delivery procedures may vary depending on the courier handling your shipment. We recommend checking your tracking information for the latest updates and available delivery options.

Please note

  • If you are unable to locate your parcel or require further assistance, please contact our customer support team and we will be happy to help.

Need additional support? Contact our customer support team.

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